Booking and Terms

Company Structure
Baja Charters is a Mexican company. It is a licensed commercial charter company, and a licensed ground transportation provider.
 
Ground Transportation
Charter, Liveaboard, and Excursion guests may elect to use the ground transportation provided by the Company to the boat and back. 

Deposits and Payments
To calendar a firm date, 50% of the total fee must be paid 6 weeks in advance. If your expected cruise date is less than six weeks before departure, 100% of the charter fee must be paid before your cruise date will be confirmed. Deposits are non-refundable. However, if your travel plans are changed for emergency reasons, we will re-schedule for a later date.
 
Refund Policy
If maintenance issues, or anything within the normal control of Baja Charters, prevents you from enjoying your booked cruise date, we will provide you with an alternative date that works within your travel plans, or refund your money completely.

Baja Charters is not responsible for the Port Captain closing the Port, or in the case of whale shark excursions, changes in bureaucratic regulations without adequate notice. However, in any of these situations, we will provide you with an alternative date that works within your travel plans, or issue you an assignable, three-year cash certificate that may be used the same as cash for any future activities aboard Baja Cat, Island Cat, Lucky One, or Pacifica.

If you have prepaid a private charter or excursion, and voluntarily cancel your trip within ninety days of your departure date, we will provide you with a prepaid certificate good for three years, thereby allowing you to reorganize your affairs and go out at a later date. If you voluntarily cancel your prepaid trip more than ninety days in advance of departure, we will refund your money in full.
 
Discounts
Returning guests receive a 10% discount.

Mexican Tax
On 1 January 2014, the Mexican government increased the IVA tax (Sales Tax on all Mexico transactions) to 16%.

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